Shipping Policy

Shipping Policy

At The Max & Rex Collection, we work hard to get your order to you quickly and safely.

1. Processing Time

  • Orders are processed within 1–3 business days.
  • You will receive a confirmation email once your order ships.

2. Shipping Methods & Delivery

  • We use trusted carriers to deliver orders within the U.S.
  • Standard shipping typically takes 3–7 business days.
  • All shipping costs are included in the product price; no additional fees at checkout.

3. Issues with Delivery

If you experience a delay or issue with your shipment, please contact us at:

 

Shipping & Import Fees Notice

We aim to ship from a local warehouse whenever possible to get your order to you quickly and avoid extra charges.

If a local warehouse isn’t available, your order may be shipped internationally. In this case, import duties, taxes, or customs fees may apply, depending on your country’s regulations. These charges are determined by your local authorities and are the responsibility of the customer.

We always try to make your shopping experience smooth, and most international customers are used to occasional customs fees. Thank you for understanding!